This text has been updated April 14, 2025.
Thank you for visiting our website. In the following, we would like to inform you about the handling of your data in accordance with Art. 13 of the General Data Protection Regulation (GDPR).
The organisation named in the legal notice is responsible for the data processing described below.
When you visit our website, so-called usage data is temporarily analysed on our web server as a log for statistical purposes in order to improve the quality of our website. This data record consists of
The aforementioned log data is only analysed in anonymised form.
The legal basis for the processing of usage data is Art. 6 para. 1 sentence 1 lit. f GDPR. The processing is carried out in the legitimate interest of providing the content of the website and ensuring a device- and browser-optimised display.
We take technical and organisational measures to protect your data from unauthorised access as comprehensively as possible. We use an encryption process on our websites. Your data is transmitted from your computer to our server and vice versa via the Internet using TLS encryption. You can usually recognise this by the fact that the lock symbol in the status bar of your browser is closed and the address line begins with https://.
We use cookies on our websites that are necessary for the use of our websites.
Cookies are small text files that can be stored and read on your end device. A distinction is made between session cookies, which are deleted as soon as you close your browser, and permanent cookies, which are stored beyond the individual session.
We do not use these necessary cookies for analysis, tracking or advertising purposes.
Some of these cookies only contain information on certain settings and are not personally identifiable. They may also be necessary to enable user guidance, security and implementation of the site.
We use these cookies on the basis of our legitimate interest pursuant to Art. 6 para. 1 sentence 1 lit. f GDPR.
You can set your browser so that it informs you about the placement of cookies. You can also delete them at any time via the corresponding browser setting and prevent the setting of new cookies. Please note that our web pages may then not be displayed in full and some functions may no longer be technically available.
Provider | Purpose | Storage duration | Appropriate |
Consent Manager | Securing the cookie settings | 90 days | There is a contract for order processing in accordance with Art. 28 GDPR |
Cloudflare | Protection and performance of the website | 30 minutes | For transfers to the USA, an adequate level of data protection is guaranteed due to the provider’s certification under the adequacy decision (EU-U.S. Data Privacy Framework). . |
We use a consent management platform (consent or cookie banner) on our websites. The processing in connection with the use of the consent management platform and the logging of the settings you have made is carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR, in our legitimate interest to display our content according to your preferences and to be able to prove your consent(s). The settings you have made, the consent you have given and parts of your usage data are stored in a cookie. This means that it is retained for subsequent page requests and your consent can still be tracked. You can find further information on this under the heading “Required cookies”.
The provider of the consent management platform works for us as a strictly instruction-bound service provider (processor). An order processing contract in accordance with Art. 28 GDPR has been agreed.
We use the web analysis tool “Google Analytics” to customise the design of our websites. Google Analytics creates user profiles on the basis of pseudonyms. For this purpose, permanent cookies are stored on your end device and read by us. In this way, we are able to recognise returning visitors and count them as such.
As part of the Google Analytics service, Google Ireland Limited supports us as a processor in accordance with Art. 28 GDPR. Data processing may also be carried out by Google outside the EU or the EEA (in particular in the USA). With regard to Google, an adequate level of data protection is guaranteed on the basis of the adequacy decision (EU-U.S. Data Privacy Framework). Google also undertakes to conclude standard contractual clauses with other sub-processors.
Data processing is based on your consent, provided that you have given your consent via our banner. You can withdraw your consent at any time. To do so, please follow this link and make the appropriate settings via our banner.
Provider | Maximum | Adequate level of data protection | Revocation of consent |
Google Analytics | 730 days | For transfers to the USA, an adequate level of data protection is guaranteed due to the provider’s certification under the adequacy decision (EU-U.S. Data Privacy Framework). | If you wish to withdraw your consent, please click here and make the appropriate setting via our banner. |
You have the option of getting in touch with us via our contact form. To use our contact form, we first need the data marked as mandatory fields.
We use this data on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR, with the legitimate interest of answering your enquiry. Where contractual matters are concerned, the legal basis is Art. 6 para. 1 lit. b GDPR.
In addition, you can decide for yourself whether you would like to provide us with further information. This information is voluntary and is not mandatory for contacting us. We process your voluntary information on the basis of your consent.
Your data will only be processed to answer your enquiry. We will delete your data if it is no longer required and there are no legal obligations to retain it.
Insofar as your data transmitted via the contact form is processed on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR, you can object to the processing at any time. You can also revoke your consent to the processing of voluntary information at any time. To do so, please contact the e-mail address provided in the legal notice.
We embed videos on our websites that are not stored on our servers. To ensure that accessing our websites with embedded videos does not automatically result in the third-party provider’s content being loaded, we only display locally stored preview images of the videos in a first step. This means that the third-party provider does not receive any information.
Only after you click on the preview image will the content of the third-party provider be loaded. This provides the third-party provider with the information that you have accessed our site and the usage data technically required in this context. In addition, the third-party provider is then able to implement tracking technologies. We have no influence on further data processing by the third-party provider. By clicking on the preview image, you give us your consent to load content from the third-party provider.
Embedding takes place on the basis of your consent, provided that you have given your consent by clicking on the preview image. If the data is processed in this context outside the EU or the EEA (in particular in the USA), we provide information on the level of data protection in the following table.
Provider | Maximum storage duration | Adequate level of data protection | Revocation of consent |
Google (Youtube) | | For transfers to the USA, an adequate level of data protection is guaranteed due to the provider’s certification under the adequacy decision (EU-U.S. Data Privacy Framework). | If you have clicked on a preview image, the content of the third-party provider will be loaded immediately. If you do not want such a reload on other pages, please do not click on the preview images. |
We embed map services on our websites that are not stored on our servers. To ensure that accessing our websites with embedded map services does not automatically result in the third-party provider’s content being loaded, we only display locally stored preview images of the maps in a first step. This means that the third-party provider does not receive any information.
Only after you click on the preview image will the content of the third-party provider be loaded. As a result, the third-party provider receives the information that you have accessed our site and the usage data technically required in this context. We have no influence on further data processing by the third-party provider. By clicking on the preview image, you give us your consent to load content from the third-party provider.
Embedding takes place on the basis of your consent, provided that you have previously given your consent by clicking on the preview image.
Please note that the embedding of some map services means that your data is processed outside the EU or the EEA (in particular in the USA). If the data is processed in this context outside the EU or the EEA (in particular in the USA), we provide information on the level of data protection in the following table.
Provider | Maximum storage duration | Adequate level of data protection | Revocation of consent |
Google Maps | 3 Months | For transfers to the USA, an adequate level of data protection is guaranteed due to the provider’s certification under the adequacy decision (EU-U.S. Data Privacy Framework). | If you have clicked on a preview image, the content of the third-party provider will be loaded immediately. If you do not want such a reload on other pages, please do not click on the preview images. |
You can subscribe to a newsletter on our website. Please note that we require certain data (at least your e-mail address) to subscribe to the newsletter.
The newsletter will only be sent if you have given us your express consent. After you have placed your order, you will receive a confirmation e-mail to the e-mail address you have provided (so-called double opt-in). You can revoke your consent at any time. An uncomplicated way to revoke your consent is, for example, via the unsubscribe link provided in every newsletter.
As part of the newsletter registration process, we store further data in addition to the data already mentioned, insofar as this is necessary so that we can prove that you have ordered our newsletter. This may include the storage of the full IP address at the time of the order or confirmation of the newsletter, as well as a copy of the confirmation e-mail sent by us. The corresponding data processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR and in the legitimate interest of being able to account for the legality of the newsletter dispatch.
Mialchimp currently supports us in the design and dispatch of our newsletter (Intuit Mailchimp 405 N Angier Ave. NE Atlanta, GA 30308 USA12). The level of data protection is guaranteed on the basis of data protection contracts in accordance with the GDPR (Data Processing Agreement/Standard Contract Clauses).
If we receive your e-mail address in connection with the sale of a product or service, we will use the address for direct advertising for our own similar goods or services, unless you have objected to the processing. When collecting the address and each time it is used, we clearly point out that you can object to its use at any time without incurring any costs other than the transmission costs according to the basic rates.
The use is based on Art. 6 para. 1 sentence 1 lit. f GDPR and in the interest of promoting the sale of our goods or services. You have an uncomplicated option to object, e.g. via the unsubscribe link provided in every email.
If you wish to use our access-protected area, prior registration is required.
We only collect the data required for registration and provision of the service. The processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR in our legitimate interest in providing you with the services and information of the access-protected area.
If we also collect data that is labelled as voluntary, we will process it on the basis of your consent. You can revoke your consent at any time with effect for the future. To do so, please use the corresponding functions in the access-protected area or contact the e-mail address stated in the legal notice.
If you would like to permanently unsubscribe from our access-protected area (objection), please use the unsubscribe option in the access-protected area or contact the office named in the legal notice.
If you wish to use our access-protected area, prior registration is required.
We only collect the data required for registration and provision of the service. The processing is carried out on the basis of Art. 6 para. 1 sentence 1 lit. b GDPR (fulfilment of contract).
If we also collect data that is labelled as voluntary, we process it on the basis of your consent. You can revoke your consent at any time with effect for the future. To do so, please use the corresponding functions in the access-protected area or contact the e-mail address stated in the legal notice.
If you wish to permanently unsubscribe from our access-protected area, please use the unsubscribe option in the access-protected area or contact the office named in the legal notice.
You have the option of reporting warranty claims to us online. We only collect the data required to process the warranty claim. The processing is carried out on the basis of Art. 49 para. 1 lit.b GDPR (fulfilment of contract).
If we also collect data that is labelled as voluntary, we will process it on the basis of your consent. You can revoke your consent at any time with effect for the future.
Your data will be forwarded to China for warranty cases and processed there. A level of data protection in accordance with the GDPR cannot currently be guaranteed there.
We use the technical functions and content of third-party providers listed below to display our websites.
When you access our website, the content of the third-party provider that provides these functions and content is loaded. As a result, the third-party provider receives the information that you have accessed our site and the usage data technically required in this context.
We have no influence on further data processing by the third-party provider.
Data processing takes place on the basis of your consent, provided that you have previously given your consent via our banner solution.
Please note that the use of third-party content and functions may result in your data being processed outside the EU or the EEA (in particular in the USA). For transfers to the USA, an adequate level of data protection is guaranteed on the basis of the adequacy decision (EU-U.S. Data Privacy Framework).
Provider | Technical function or content | Maximum | Adequate level of data protection | Revocation of consent |
Amazon Web Services | Cloudfront (Content Delivery Network), Website | 30 days | For transfers to the USA, an adequate level of data protection is guaranteed due to the provider’s certification under the adequacy decision (EU-U.S. Data Privacy Framework). | If you wish to withdraw your consent, please click here and make the appropriate setting via our banner. |
Storerocket | Store Locator | 36 months | An appropriate level of data protection is guaranteed for transfers to the USA on the basis of a data processing agreement | If you wish to withdraw your consent, please click here and make the appropriate setting via our banner. |
Freshworks | Livechat | Users can customize | For transfers to the USA, an adequate level of data protection is guaranteed due to the provider’s certification under the adequacy decision (EU-U.S. Data Privacy Framework). | If you wish to withdraw your consent, please click here and make the appropriate setting via our banner. |
Google Tag Manager | Users can customize | For transfers to the USA, an adequate level of data protection is guaranteed due to the provider’s certification under the adequacy decision (EU-U.S. Data Privacy Framework). | If you wish to withdraw your consent, please click here and make the appropriate setting via our banner. |
Unless we have already informed you in detail about the storage period, we delete personal data when it is no longer required for the aforementioned processing purposes and no legitimate interests or other (legal) reasons for storage prevent deletion.
We pass on your data to service providers who support us in the operation of our websites and the associated processes as part of order processing in accordance with Art. 28 GDPR. These are, for example, hosting service providers. Our service providers are strictly bound by our instructions and are contractually bound accordingly.
Below we list the processors with whom we work if we have not already done so in the above text of the privacy policy. If data may be processed outside the EU or the EEA in this context, we will inform you of this in the following table.
Processor | Purpose | Adequate level of data protection |
WordPress by Automattic | Web hosting and support | For transfers to the USA, an adequate level of data protection is guaranteed due to the provider’s certification under the adequacy decision (EU-U.S. Data Privacy Framework). |
When processing your personal data, the GDPR grants you certain rights as a data subject:
Right to information (Art. 15 GDPR)
You have the right to request confirmation as to whether personal data concerning you is being processed; if this is the case, you have a right to information about this personal data and to the information listed in detail in Art. 15 GDPR.
Right to rectification (Art. 16 GDPR)
You have the right to demand the immediate correction of incorrect personal data concerning you and, if necessary, the completion of incomplete data.
Right to erasure (Art. 17 GDPR)
You have the right to demand that personal data concerning you be deleted immediately if one of the reasons listed in Art. 17 GDPR applies.
Right to restriction of processing (Art. 18 GDPR)
You have the right to request the restriction of processing if one of the conditions listed in Art. 18 GDPR is met, e.g. if you have objected to the processing, for the duration of the examination by the controller.
Right to data portability (Art. 20 GDPR)
In certain cases, which are listed in detail in Art. 20 GDPR, you have the right to receive the personal data concerning you in a structured, common and machine-readable format or to request the transfer of this data to a third party.
Right of cancellation (Art. 7 GDPR)
If the processing of data is based on your consent, you are entitled to revoke your consent to the use of your personal data at any time in accordance with Art. 7 para. 3 GDPR. Please note that the revocation only takes effect for the future. Processing that took place before the revocation is not affected.
Right to object (Art. 21 GDPR)
If data is collected on the basis of Art. 6 para. 1 sentence 1 lit. f GDPR (data processing to protect legitimate interests) or on the basis of Art. 6 para. 1 sentence 1 lit. e GDPR (data processing to protect the public interest or in the exercise of official authority), you have the right to object to the processing at any time for reasons arising from your particular situation. We will then no longer process the personal data unless there are demonstrably compelling legitimate grounds for the processing which override your interests, rights and freedoms, or the processing serves the establishment, exercise or defence of legal claims.
Right to lodge a complaint with a supervisory authority (Art. 77 GDPR)
In accordance with Art. 77 GDPR, you have the right to lodge a complaint with a supervisory authority if you are of the opinion that the processing of data concerning you violates data protection regulations. The right to lodge a complaint can be exercised in particular with a supervisory authority in the Member State of your habitual residence, place of work or place of the alleged infringement.
Assertion of your rights
Unless otherwise described above, please contact the office named in the legal notice to assert your rights as a data subject.
Our external data protection officer will be happy to provide you with information on the subject of data protection using the following contact details:
datenschutz nord GmbH
Konsul-Smidt-Strasse 88
28217 Bremen
Web: https://www.dsn-group.de/
E-Mail: office@datenschutz-nord.de
If you contact our data protection officer, please also indicate the responsible body named in the legal notice.
